Peaccce terms of service

Our Service:

We do not sell insurance, our activities are not regulated and our content does not offer an advised service or any kind, and in using it you have not been in receipt of a recommendation in respect of any specific product, range of product options or via our panel of insurers.

Instead, we have provided you with the User Generated Content provided to our platform by Providers and Buyers respectively in the form of Product Listings and Product Reviews. Please review our Privacy policy for more guidance on how we work with your data.

Honest and Accurate Reviews

Buyers: You must take reasonable care not to make a misrepresentation to our platform in respect of reviews for products and services you have experienced. This means that all the reviews you provide and comments you make as part of your insurance reviews, should be honest and accurate. If you deliberately or carelessly misinform other buyers, this could result in further action being taken.

Terms of Service

Welcome to Peaccce.com which is a trading entity of Worry+Peace Technology Ltd (“we” “us” “our” or “the Company”). We are a social network for insurance and have a website at www.peaccce.com (the “Site”). These terms of use, together with any other documents, policies and terms referred to herein, set out the terms of use under which you may use this Site and our services (the “Terms”).

Any reference to “you” in these Terms includes yourself and any person that accesses or uses the Site and the services we make available via the Site (the “Services”) on your behalf (“you” or the “Buyer”).

Please read these Terms carefully before using the Site and note that these Terms are inclusive of our Privacy and Cookie Policy and any guidelines we may adopt from time to time. By using our Site, you confirm that you accept these Terms and agree to comply with them. These Terms apply every time you use our Site. If you do not agree to these Terms, you must not use our Site.

1. Information about us and how to contact us

  • Who we are. We are Peaccce, a trading entity of Worry+Peace Technology Ltd a company registered in England and our registered office is at 79 Straight Bit, Flackwell Heath, High Wycombe, Buckinghamshire, England, HP10 9NE.
  • How to contact us. You can contact us by writing to us at support@peaccce.com.

2. We may suspend or withdraw our Site

  • Our site is made available free of charge.
  • We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
  • You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

3. Registering for an account

  • In order to use our Services, you must first sign up for an account via the Website by filling out a form (Sign up Form) or by responding to an invite from an insurance company (Provider). If we accept your registration, you will be able to access and use the Services. We may at any time and without notice remove, change or alter the Services on your account. We may also offer additional services which shall be governed by these Terms.
  • Our acceptance of your registration when you sign up for Services will take place when we send you a welcome email to accept it, at which point a contract will come into existence between you and us. As a Buyer, you will sign up for an account and make use of the Services by providing reviews of services on the Site.

4. You must keep your account details safe

  • If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
  • We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.
  • If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at support@peaccce.com

Our services

5. Your Reviews and Content

  • The Providers can download the review content you post on the Site. By using our Services, you grant us and the Providers a non-exclusive, worldwide, royalty-free, irrevocable, fully transferable, sub-licensable, perpetual licence to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of yours to operate and promote the Site, in any format and through any channels, including across any third-party website or advertising medium. The content will be considered non-confidential and non-proprietary and we have the right to use, copy, distribute and disclose it to third parties.
  • We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
  • You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
  • You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
  • Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
  • You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
  • If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

6. Content Standards

    • These content standards apply to any and all material that you upload or contribute to our Site (contributions), and to any interactive services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.
    • You must only post a review about a business if you have had a genuine interaction with that business and have no conflict of interest in that business.
    • Contributions must be accurate (where they state facts), genuinely held (where they state opinions) and comply with applicable law in the UK and in any country from which they are posted.
  • Contributions must not:
    • Contain any material that is defamatory of any person;
    • Contain any material that is obscene, offensive, hateful or inflammatory;
    • Promote sexually explicit material;
    • Promote violence;
    • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
    • Infringe any copyright, database right or trademark of any other person;
    • Be likely to deceive any person;
    • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
    • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
    • Promote any illegal activity;
    • Be likely to harass, upset, embarrass, alarm or annoy any other person;
    • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
    • Give the impression that they emanate from us, if this is not the case; and
    • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
  • We are not responsible for the content or accuracy of, or for any opinions, views, or values expressed in any posts, comments or other content posted by users. Any such opinions, views, or values are those of the relevant user and do not reflect our opinions, views, or values in any way.
  • We are not responsible and assume no liability for you, other Providers and the Buyers on the Website and any other third party conduct on the Website or while using our Services. This includes any reviews or other content posted by the Buyers or the Providers ‘User Content’ and ‘Provider Content’ respectively or any information on third-party websites that the Site may link to the User Content and the Provider Content do not represent our (including our affiliates, officers, directors, employees, contractors or shareholders) opinion.

7. Our rights to make changes

  • We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.
  • Minor changes to the services and products used to perform services:
    • to reflect changes in relevant laws and regulatory requirements; and
    • to implement minor technical adjustments and improvements, for example to address a security threat. These changes will not affect your use of the product or service.
  • More significant changes to the services and these terms. We may make material changes to these terms or the services offered, but if we do so we will notify you and if this will materially affect your use of the Services, you may then contact us to end the contract and terminate your account.
  • We are not responsible for events outside our control. If our Services is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect.
  • Reasons we may suspend the services. We may suspend the service to:
    • deal with technical problems or make minor technical changes;
    • update the services to reflect changes in relevant laws and regulatory requirements;
    • make changes to the services as requested by you or notified by us to you.

8. Termination

  • We may terminate your right to access and use the services offered on the Website at any time for any reason without liability.
  • You can terminate your account at any time.

9. If there is a problem with the service

  • If you have any questions or complaints about the Services or the content of other users, please contact us by email at support@peaccce.com and we will look into your complaint.

10. Our responsibility for loss or damage suffered by you

  • We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the services.
  • We are not liable for business losses. We only supply the services for domestic and private use. If you use the services for any commercial or business purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

11. How we may use your personal information

  • We will only use your personal information as set out in our Privacy Policy

12. Other important terms

  • We may transfer our rights and obligations under these terms to another organisation.
  • You need our consent to transfer your rights to someone else (except that you can always transfer our guarantee).
  • Nobody else has any rights under this contract (except someone you pass your guarantee on to). This contract is between you and us. No other person shall have any rights to enforce any of its terms.
  • If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
  • Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the services, we can still require you to make the payment at a later date.

13. Governing Law

  • These terms are governed by English law and you can bring legal proceedings in respect of the services in the English courts.